BBX BV
Return Policy
The practical terms for free shipping, 30-day money-back returns, and return support.
Return policy
You have a 30-day money-back guarantee. Contact us before returning your order so we can guide the return properly. Your BBX ships free, is packed carefully to protect paint and components, and is delivered ready to ride and fully adjusted. Every BBX includes a 2-year warranty.
Delivery
Shipping is free. Every bike is packed carefully to protect paint and components, then delivered checked, fully adjusted, and ready to ride.
Shipping support
Questions about transport damage, delivery timing, or how to return something? Reach out and we'll help directly.
Contact support