Shipping & Returns
Delivery details

Shipping & Returns

Everything you need to know about delivery, returns, and shipment support from BBXtreme.

BBX B.V.

Headquarters
Donk 43
5768 XM Meijel
Nederland
Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday10:00 - 17:00
SundayClosed

Shipping details

BBXtreme ships with a focus on preparation, careful handoff, and fast support if something around delivery needs attention.

Workshop prep

Every bike is checked, fully adjusted, and packed carefully before it leaves our workshop.

Free shipping

Free home delivery, ready to ride, with test rides available by appointment.

30-day returns

Free shipping and 30-day money-back guarantee

Delivery

Shipping is free. Every bike is packed carefully to protect paint and components, then delivered checked, fully adjusted, and ready to ride.

Dispatch & tracking

Once your order is ready to leave, we keep you updated on the shipment status. If a delivery window changes, you want to plan a test ride, or you need help before arrival, contact us.

Returns

You have a 30-day money-back guarantee. Contact us before returning your order so we can guide the return properly. Your BBX ships free, is packed carefully to protect paint and components, and is delivered ready to ride and fully adjusted. Every BBX includes a 2-year warranty.

Warranty

Every BBX includes a 2-year warranty. Contact us with questions or issues and we will help find the right solution.

Shipping support

Questions about transport damage, delivery timing, or how to return something? Reach out and we'll help directly.

Need help with a shipment?

Questions about delivery timing, shipment updates, or a return? Contact the team directly and we'll help sort it out.

Ready to ride

Your bike is checked, fully adjusted, and handed over ready to ride.

30-day confidence

30-day money-back guarantee and a 2-year warranty on your BBX.

Direct support

Mail us if anything around shipping or a return is unclear.

Contact support